Leafveil Privacy Policy

Welcome to Leafveil. We take the protection of your personal information seriously. This Policy explains how the provider of the App and related services collects, uses, stores, shares, and protects your personal information, and how you can manage it.

Please read and understand this Policy before using the App. If you do not agree with this Policy, stop using services that involve processing of personal information.

1. Scope

This Policy applies to the novel reading, bookshelf, search, recommendation, chapter browsing, comments, account management, paid content, customer feedback, and related technical services provided through Leafveil.

This Policy does not apply to products or services independently provided by third parties. Third-party services may explain their personal information processing practices through their own privacy policies or rules, which you should read before using them.

2. Information We Collect

Depending on the features you use, we collect the following types of information within a lawful, proper, and necessary scope:

• Account information: nickname, avatar, login identifier, third-party login authorization information, and account status information;
• Device and log information: device model, operating system, app version, network type, device identifiers, IP information, access time, crash logs, and operation logs;
• Reading and usage information: reading history, bookshelf collections, search history, browsing history, chapter progress, clicks, recommendation feedback, and feature usage;
• Transaction information: order number, purchased item, payment status, membership or paid-benefit status, and necessary verification information returned by the payment channel;
• User content: comments, reviews, feedback, reports, complaints, and supporting materials you voluntarily submit;
• Support and communication information: issue descriptions, contact details, handling records, and screenshots that you submit through the in-app feedback channel.

3. Device Permissions

To provide specific features, the App may request system permissions after obtaining your authorization. Permission names may differ by system, version, and device, and the actual system prompt controls.

• Network permission: used to load content, sync reading history, complete login, verify payment, and send basic service requests;
• Notification permission: used to send reading reminders, account notices, order status, or service messages, which you can disable in system settings;
• Photos or storage permission: used when you voluntarily upload an avatar, submit feedback screenshots, or save relevant content;
• Clipboard: read only when you actively paste an invitation code, redemption code, feedback content, or similar text;
• Advertising identifier or similar identifiers: used for ad attribution, anti-fraud, frequency control, and performance statistics, which you may manage through system settings.

Refusing or disabling a permission may make the related feature unavailable, but usually does not affect basic reading functions.

4. How We Use Information

We use the collected information for the following purposes:

• to provide novel reading, bookshelf sync, chapter progress, search, recommendations, comments, and account services;
• to complete login verification, identity recognition, order verification, membership benefit delivery, and after-sales handling;
• to maintain service security and identify abnormal login, traffic manipulation, cheating, attacks, infringement, or violations of platform rules;
• to troubleshoot issues, analyze crashes, improve performance, improve content quality, and enhance product experience;
• to send service notices, activity reminders, reading reminders, or other service-related information within the scope you allow;
• to comply with laws, regulatory requirements, dispute handling, audits, and compliance obligations.

5. Personalized Recommendations and Advertising

We may use your reading history, search history, collections, clicks, comments, device information, and usage habits to provide content recommendations, rankings, advertising, or activity recommendations.

If the App provides controls for personalized recommendations or advertising, you may manage them in the App or system settings. After personalization is disabled, you may still see recommendations or ads, but they may be less relevant.

6. Cookies and Similar Technologies

On web pages, activity pages, embedded pages, or related services, we may use cookies, cache, local storage, SDK identifiers, or similar technologies for login status, preference records, analytics, security risk control, and service improvement.

You may manage some of these technologies through browser or system settings, but disabling them may affect page display, login status, or some features.

7. Sharing, Transfer, and Public Disclosure

We do not sell your personal information. To provide services or achieve necessary purposes, we may share necessary information in the following situations:

• with service providers for login, payment, advertising, analytics, push notifications, crash analysis, content distribution, cloud services, and security risk control;
• as required by laws, regulations, regulatory requirements, courts, or administrative authorities;
• to handle complaints, infringement notices, account disputes, order disputes, or protect users and service security;
• in a merger, separation, acquisition, asset transfer, or similar transaction, as required by law and with protection of your legal rights.

We require partners to process personal information according to this Policy, contractual obligations, and applicable law, and to take necessary security measures.

8. Third-Party SDKs and Services

The App may use third-party SDKs or services for login, payment, advertising, analytics, push notifications, crash analysis, content loading, security verification, or system capability support. Third-party SDKs may collect device information, network information, log information, advertising identifiers, or transaction verification information as needed for their functions.

We use reasonable care when evaluating third-party services and require them to process information only within the scope necessary for their functions. The specific processing rules of third-party services are governed by their displayed privacy policies or service rules.

9. Storage and Retention

We retain your personal information only for the period necessary to achieve the purposes described in this Policy. After the necessary period expires, we will delete, anonymize, or otherwise reasonably process the information according to applicable law and business needs.

Different types of information may have different retention periods. For example, account information is usually retained while the account exists; order and transaction records may be retained longer for accounting, tax, dispute handling, or compliance reasons; log information is usually retained only for security, troubleshooting, and compliance needs.

10. Information Security

We take reasonable technical and organizational measures to protect your personal information, including access control, encrypted transmission, permission management, log audits, security monitoring, and personnel management.

The internet is not absolutely secure. If a personal information security incident occurs, we will take remedial measures as required by applicable law and, where necessary, notify you through in-app notices, pop-ups, announcements, or other appropriate methods.

11. Your Rights

To the extent permitted by applicable law, you may exercise the following rights through in-app account management or feedback channels:

• access, correct, or supplement your account information;
• delete some information that you voluntarily submitted or request account deletion;
• withdraw system permissions or certain consent for personal information processing;
• obtain, copy, or transfer your personal information where required by applicable law;
• delete your account or stop using related services;
• raise questions, complaints, or requests for explanation about personal information processing rules.

To protect account and information security, we may need to verify your identity before processing a request. Some information may not be deleted or changed immediately because of laws, transaction security, dispute handling, or technical reasons.

12. Protection of Minors

We care about the protection of minors' personal information. Minors should use the App with the consent and guidance of a parent or legal guardian. Guardians should help minors understand this Policy and the Terms of Use, and supervise their use, interactions, and purchases.

If a guardian discovers that a minor has provided personal information without consent, or wishes to access, correct, or delete information relating to a minor, the guardian may contact us through the in-app feedback channel.

13. Cross-Border Processing

To provide services, technical support, data backup, content distribution, payment verification, or security risk control, your information may be processed on servers or service nodes outside your region. We will take necessary measures as required by applicable law to provide reasonable protection for your personal information.

14. Account Deletion and Data Processing

You may request account deletion through in-app account management or feedback channels. After account deletion, we will stop providing services for that account and delete or anonymize related personal information according to the Privacy Policy, page notices, applicable law, and actual business rules.

Account deletion may make reading history, bookshelf data, comments, membership benefits, virtual benefits, and other account data unrecoverable. Please confirm carefully before submitting a request.

15. Policy Updates

We may update this Policy because of laws, regulatory requirements, service features, data processing methods, or security management needs. Updated policies will be displayed in the App. If an update materially affects your rights, we will provide notice where reasonably practicable by pop-up, page notice, or another appropriate method.

Your continued use of the App means that you have read and accepted the updated Privacy Policy.

16. Contact and Feedback

If you have questions, suggestions, complaints, or requests about this Policy or personal information protection, please submit them through the feedback channel provided in the App. To help us process your request, include account information, relevant pages, issue descriptions, and supporting materials where appropriate.